At Gili’s Automotive in Rockville, MD, we continually strive to improve the quality of our services, to ensure the safety and reliability of our work, and to provide our customers with a positive service experience. It is this philosophy that has helped us earn a 4-star rating from customers on Yelp.com and the 2013 Super Service Award on Angie’s List.
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I've been a customer of Gili's Automotive in Rockville, MD for many many years and have been completely happy and satisfied with their work, their customer service, and the attention they give to detail. My car needs have always been met in a timely fashion and the issues with my car troubles have always been thoroughly explained to me. They are diligent about having repairs completed in a timely fashion and provide transportation to and from their shop when I cannot find a ride. This makes drop off and pick up so convenient and easy! The owner Gili is almost always on the premises to discuss any car related issues. But when he is not in the shop, his staff is very knowledgeable, professional, and accommodating. I wouldn't take my car anyplace else. I trust them implicitly and have always found them to be very honest and their prices extremely fair.
"Gili has twice now been able to help me on a moment's notice with flat tires, and has taken care of them quickly, reliably, and cheaply. Last summer, I was out of town while Gili was performing service on my car. I forgot to let him know that I wasn't going to be accessible by phone for a week. When I returned, I had a number of polite and informative messages letting me know exactly what was going on. It was nice to have my car running in great shape when I got home, and I really appreciated all the information, too!"
“As always, I am totally delighted with every aspect of the service received at Gili’s Automotive. Gili’s Automotive sets the standard by which all others should be judged.”
"I appreciate very much the attention and service, especially when my daughter brought in the car with a flat. We are often pressed for time with only one car and you truly make an effort to get the work done in a timely fashion. I am unhappy to be paying so much money for repairs lately, but I trust you are giving us fair market prices. Thanks, Gili."
Dear Gili, I would like to thank you for your continuing help and support in keeping our fleet of twenty seven vehicles in top running condition. You have constantly kept us informed on all our repair work. As you know, every time we bring you a vehicle, we always trust your opinion in your estimates and you always treat us fairly. You are a fair and honest business person. I can't tell you how many times you have saved us both time and money. Your honesty and truthfulness will keep us coming back for years to come. Thank you again for all your hard work and professionalism.
