Customer Feedback on Our Auto Repair and Maintenance Services | Gili's Automotive Repair - Gili's Automotive | Rockville, MD | AAA Approved

Please give us your ideas and suggestions!
At Gili's Automotive, we continually strive to improve the quality of our services, to ensure the safety and reliability of our work, and to provide our customers with a positive service experience.   If you have recently visited Gili's, please take a moment to provide us with feedback about the care that you and your car received.

You can also visit Gili's Automotive on Angie's List and Consumers' Checkbook to share your experience and to read independent reviews written by our customers.

Read what our customers think.
Here's what customers are saying about Gili's Automotive:

"Gili has twice now been able to help me on a moment's notice with flat tires, and has taken care of them quickly, reliably, and cheaply.   Last summer, I was out of town while Gili was performing service on my car.   I forgot to let him know that I wasn't going to be accessible by phone for a week.   When I returned, I had a number of polite and informative messages letting me know exactly what was going on.   It was nice to have my car running in great shape when I got home, and I really appreciated all the information, too!"

Missy Cross

"As always, I am totally delighted with every aspect of the service received at Gili's Automotive. Gili's Automotive sets the standard by which all others should be judged."

Stuart Linder

"I appreciate very much the attention and service, especially when my daughter brought in the car with a flat. We are often pressed for time with only one car and you truly make an effort to get the work done in a timely fashion. I am unhappy to be paying so much money for repairs lately, but I trust you are giving us fair market prices. Thanks, Gili."

Mark Nulman

"Great job, we're very happy with everything - it's nice to know there are still some honest people out there!"

Rob Maytin

"Truly stress-free car care!!!"

Mark Silverman

"I would like to take a minute to thank you and your excellent staff at Gili's Automotive. We at Right-One®, Inc. have been sending our entire fleet of service vehicles to your facility for over a year and a half.   We have been extremely pleased with the professionalism that you and your staff have displayed. You and your employees show the true meaning of professionalism. I know of no other automotive repair facility that has the same desire to please and satisfy its customers. I would also like to mention that your prices are very reasonable - some of which are half of what we were paying in the past. I do appreciate all of the time you spend and effort that you make to ensure that your clients are getting the best service for the least cost. Finally, I am sure you know what I mean when I say "time is money." I really do appreciate your service technicians' efforts to schedule my vehicles for same day service to get them back out on the road in rapid-fire time. This saves my company both time and money. I don't know of any other automotive shop that can respond as quickly. Thanks to you and your staff for all of the hard work and dedication you have provided to Right-One® for the past two years. We look forward to continuing to do business with Gili's Automotive."

Richard J. Karas
President, RIGHT-ONE INC.

Dear Gili,
I would like to thank you for your continuing help and support in keeping our fleet of twenty seven vehicles in top running condition. You have constantly kept us informed on all our repair work. As you know, every time we bring you a vehicle, we always trust your opinion in your estimates and you always treat us fairly. You are a fair and honest business person.

I can't tell you how many times you have saved us both time and money.   Your honesty and truthfulness will keep us coming back for years to come.

Thank you again for all your hard work and professionalism.

Paul Ambrogi
Vice President, AW Landscapes, Inc.